Privacy Policy
At Banner Stand Co, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have. By using our website and placing an order, you agree to the practices described below.
Who We Are
Our website address is https://bannerstandco.com. We provide banner stands, trade show displays, and custom large format printing to customers across the United States. This policy applies to all information collected through our website, during the ordering process, and through any communication you have with our team.
Information We Collect
When you place an order, create an account, or contact us, we may collect information such as your name, shipping and billing address, email address, and phone number. To complete your purchase, we also collect payment details, which are processed securely through our payment provider. If you upload artwork or files for printing, these are collected and used solely to produce your order.
In addition to the information you provide directly, we automatically collect basic technical and usage data when you visit our site. This may include your IP address, browser type, device information, and the pages you view. This helps us keep the site secure, understand how visitors use it, and improve your overall experience.
How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about your order status, provide customer support, and send important updates such as order confirmations and tracking details. We may also use your information to improve our website, products, and services, and, where you have agreed, to send you news or offers you may find useful. You can opt out of marketing messages at any time.
Your Artwork and Uploaded Files
Any artwork or files you upload are used only to produce the order you have placed. We do not use your designs for any other purpose without your permission. We recommend avoiding uploading images that contain embedded location data or other information you do not wish to share, as a general privacy precaution.
Payment Security
All payments are processed through secure, encrypted checkout systems. We do not store your full payment card details on our servers. Your financial information is handled by trusted, industry standard payment processors who maintain their own strict security standards.
Cookies
Our website uses cookies to keep your shopping cart working, remember your preferences, and understand how visitors interact with the site. Some cookies are essential for the website to function, while others help us improve performance and your experience. You can control or disable cookies through your browser settings, although some features of the site may not work as intended without them.
Sharing Your Information
We do not sell your personal information to anyone. We only share your data with trusted service providers who help us run our business, such as payment processors and shipping carriers, and only to the extent needed to complete your order and deliver it to you. We may also disclose information if required to do so by law or to protect our rights and the safety of our customers.
Embedded Content from Other Websites
Pages on this site may include embedded content, such as videos or images from other websites. Embedded content from other sites behaves as though you have visited that website directly. These websites may collect data about you, use cookies, or monitor your interaction with the embedded content, according to their own privacy policies.
How Long We Keep Your Data
We retain your order information for as long as it is needed to fulfill your order and to meet our legal, accounting, and administrative obligations. If you create an account with us, your profile information is stored until you ask us to delete it or close your account.
Your Rights
You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate details, or to request that we delete your information. Please note that some data may need to be retained for legal, security, or administrative reasons. To make any of these requests, simply contact us and we will be happy to assist.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically so you stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out through our Contact page and we will be happy to help.